Video

In Conversation: Jan Jones with Chip Eichelberger

Former Tony Robbins International Point Man, Chip Eichelberger, catches up with Jan Jones, Tony Robbins’ Former Executive Assistant.

Practically Perfect PA Summit: “The EA As Business Partner”

Why You Need an Expert Assistant | Jan Jones

Does Donald Trump’s assistant make him a better leader?

Good Morning San Diego

Author's New Insight into Donald Trump Interview

 

Audio

A Masterclass on the Authentic Role of the Executive Assistant

This interview delivers the fearless, candid passion for the executive assistant role that we have come to expect from Jan Jones.

In this rare interview, we hear the passionate voice of a trailblazer. Jan Jones shares with The EA Faction™ a detailed look into the essential traits, habits and practices that helped her evolve into a respected international executive assistant. Jan delivers a treasure trove of timeless wisdom and practical, relevant how-to’s that is sure to inspire and resonate with today’s executive assistants who also wish to become masters of the EA role.

Jan speaks with the authority and passion that comes from years of experience, expertise and dedication to a craft that has been honed at the highest levels, leaving a legacy for the generations of exceptional executive assistants to come.

©Jan Jones 2020. Jan Jones retains all rights to her intellectual property expressed in this podcast.
No unauthorized use or dissemination permitted.

Topics Include:

01:36   How did you start your assistant career?
05:00   Why did you write your book?
10:15   How to develop maturity as an assistant.
14:00   Learning what the EA role requires.
14:41   How can the EA learn to handle pressure?
20:00   How the EA can become a decision maker.
22:38   How to build trust with your executive.
25:49   Building excellence in the EA role.
27:27   Adapting into a new job environment.
30:20   Keeping on top of workload; Understanding priorities.
35:02   Building the relationship with your executive.
37:20   The assistant is a “Gateway” to the executive.
39:16   How to avoid going into panic mode.
42:00   How to utilize time effectively.
43:37   Practice building your confidence.
45:47   Are assistants too dependent on technology?
47:48   What does “assisting” in the EA title mean?
50:02   The caliber of training for EAs today.
52:40   EAs starting a business.
56:08   The legacy of the EA profession.


The School for Good Living Podcast

Jan joins The School for Good Living's Founder, Brilliant Miller to discuss what it takes to be an extraordinary executive assistant. She shares ideas she learned from renowned leaders such as Elon Musk on finding, interviewing, and hiring the right executive assistant.

She underscores the monumental role executive assistants play in supporting executives, leaders, and businesses and explains why the job is widely misunderstood. She also illustrates what it’s like to work for author and coach Tony Robbins and explains why she believes everyone should write a book.

For more information on the podcast, show notes and links from the interview, click here.

What Crucial Skills Does an Assistant Need to Support Someone Like Tony Robbins?

This is a frank, spontaneous, unedited, late-night interview response to a question I was asked by Secretary.it magazine about “How does an assistant even begin to support someone like Tony Robbins. What does it take?”

My response is about the role of the executive assistant supporting Tony Robbins. It is NOT about Tony Robbins per se.

Beyond skills, it takes an enterprising mindset and a passionate heart to support someone like Tony Robbins. If you are an executive assistant looking to raise the bar on your performance or if you are an executive who knows intrinsically that you can be getting much higher levels of support from your assistant, this is for you.

The powerful and evolving job of the executive assistant to the CEO

Jan Jones joins Jim Blasingame to talk about what she has learned about the powerful and evolving job of the executive assistant to the CEO.

What does it take for an executive assistant to do their job in the 21st century marketplace

Jan Jones joins Jim Blasingame to reveal what several professional executive assistants said about what it takes to do their job in the 21st century marketplace.

Jan Jones on Your Working Life

Listen to Jan on the Your Working Life Podcast with Author Caroline Dowd-Higgins.

How The Best Business Leaders Maximize Their Productivity and Effectiveness

Jan interviews with host Eric Dye of Enterprise Radio/Entrepreneur Podcast Network.

Doing What Works Podcast with Maureen Anderson

Want to be an Executive Assistant? Jan talks with Maureen Anderson.

Jan Jones on Women Worldwide

Jan joins Host Deirdre Breakenridge on Women Worldwide.

America Tonight Radio Show with Kate Delaney

Interview with Kate Delaney.

John Gormley Show

Interview with John Gormely.

The Bill Martinez Show

Interview with Bill Martinez.

 

Articles

How Exceptional Executive Assistants Are Keeping CEOs Thriving In This Crisis

On the best of days, many CEOs would be lost without their EAs. In the chaos of the pandemic, exemplary assistance is not a luxury, but a requirement.

With the world on Covid-19 lockdown and businesses striving to function amid unprecedented disruption, I’ve heard from numerous executives about how grateful they are for the services of their unwavering assistants. Assistants are being counted on not only to keep their executives on track, but to put into daily practice a role at which they are adept—serving as their executive’s ambassador, their “face” and “voice” to the world.

> Read More on chiefexecutive.net

How Executive Assistants Can Be Effective Leaders™

Executive assistants today frequently hear that “EAs are leaders”. Some EAs embrace this wholeheartedly, others are not quite sure. Is every EA a leader? Does every EA think and perform like a leader? Since leadership can be practised and learned, all assistants have the potential to be leaders.

Here are some leadership traits that will benefit assistants throughout their career. Remember, you don’t need to set the entire world on fire. Making a difference within your sphere of influence may be enough. For EAs with their sights on broader horizons, developing these traits will take you a long way into a promising future.

> Read More on criterionconferences.com

The CEO’s Secret Weapon: A Second Self

In The Effective Executive, Peter Drucker wrote “The executive is, first of all, expected to get the right things done”. Long before Drucker uttered those famous words, generations of astute executives were working in trusted partnerships with assistants who constantly asked “What needs to be done and how do I make it happen?”

> Read More on chiefexecutive.net

HR needs transformational thinking when recruiting exec assistants

HR recruiters have not educated themselves about this special category of assistants.

In the foreword to my book Cisco’s then-CEO John Chambers wrote that he interviewed 17 assistants before finally settling on the candidate who remained his assistant for more than 25 years. It got me wondering why HR placed 17 apparently unsuitable candidates in front of him.

> Read More on hrmagazine.co.uk

Robust Communication: The Key to a Dynamic Executive-Assistant Partnership

The idea of the assistant being an executive’s "business partner" is quite in vogue today. Add in EA coach Adam Fidler’s insightful marriage of the HR concept of “strategic business partner” to the executive assistant role, and you’ve got a potential game plan for dynamic partnership success.

> Read More on LinkedIn.com

How Executive Assistants Can Develop Their Competitive Advantage

Assistants frequently ask me “How can I get really great at this job?” “How did you do it?” “How can I become a valuable assistant supporting high level executives?” “How can I differentiate myself from other assistants?” “How can I get noticed at work?”

> Read More on LinkedIn.com

Why Are Assistants Always "Putting Out Fires"?

An utterly frustrated assistant recently asked me “Why is everything last minute? Why am I always putting out fires?”

The nature of business is that situations change constantly and rapidly. Things happen and they have to be dealt with, whether it’s clients who have last-minute issues, a boss who is stranded en route, or technology that is malfunctioning. The executive assistant is the “go to” person, so that’s who people go to. On a daily basis you “wear” many “hats” and you will be asked to put on any number of those “hats” at a moment’s notice. Knowing this, realize that flexibility is key. To quote management guru, Gary Hamel, you must be “as nimble as change itself”.

> Read More on LinkedIn.com

Fundamental to the Assistant Tool Box: Good Grammar

Does it drive you nuts when you see assistants writing CEO's or EA's, when it is not a possessive noun? For example, someone wrote to me "I mentor junior assistants and EA's". I certainly hope she doesn't mentor them in grammar. One assistant wrote that she is "highly experienced in working with top CEO's". Top CEO's what? She didn't say. A training event for assistants says "the need for skilled EA's has never been greater". You're telling me! Particularly the need for EAs skilled in the basics of correct grammar.

> Read More on LinkedIn.com

Collaboration: How Executive Assistants Help Build A Strong Company Culture

Jan has written extensively on what it takes to be an exceptional Executive Assistant, featuring an exclusive 9-part Q&A series.

> Read More on FlyPrivate.com

Do Donald Trump’s assistants make him a great leader?

> Read More on ceoworld.biz

Celebrating the glue that binds the business

> Read More on nzherald.co.nz

Crucial Characteristics of an Exceptional Executive Assistant (and Why These Matter to You)

> Read More on the Octane Blog

What's holding you back? Ten habits that highly successful people use to overcome self-doubt – and how you can apply them to your life

> Read More on the DailyMail.co.uk

 

The Secret Key to Maximizing Your Productivity

> Read More on ThoughtLeadersLLC.com

How the World’s Best Leaders Enhance Their Productivity and Effectiveness

> Read More on LeadershipNow.com

How to Become Your Boss’ Secret Weapon

> Read More on coachingtip.blogs.com

The CEO’s Secret Weapon: A Strong Executive Assistant

> Read More on Fox Business

The Tangible & Intangible Characteristics of An Exceptional Executive Assistant

> Read More on American Society of Adminstrative Professionals

Why Do Successful Executives Settle for Lousy Assistants?

> Read More on The Huffington Post