Why You Need an Expert Assistant | Jan Jones

Practically Perfect PA Summit: “The EA As Business Partner”

Does Donald Trump’s assistant make him a better leader?

Good Morning San Diego

Author's New Insight into Donald Trump Interview



The powerful and evolving job of the executive assistant to the CEO

Jan Jones joins Jim Blasingame to talk about what she has learned about the powerful and evolving job of the executive assistant to the CEO.

What does it take for an executive assistant to do their job in the 21st century marketplace

Jan Jones joins Jim Blasingame to reveal what several professional executive assistants said about what it takes to do their job in the 21st century marketplace.

Jan Jones on Your Working Life

Listen to Jan on the Your Working Life Podcast with Author Caroline Dowd-Higgins.

How The Best Business Leaders Maximize Their Productivity and Effectiveness

Jan interviews with host Eric Dye of Enterprise Radio/Entrepreneur Podcast Network.

Doing What Works Podcast with Maureen Anderson

Want to be an Executive Assistant? Jan talks with Maureen Anderson.

Jan Jones on Women Worldwide

Jan joins Host Deirdre Breakenridge on Women Worldwide.

America Tonight Radio Show with Kate Delaney

Interview with Kate Delaney.

John Gormley Show

Interview with John Gormely.

The Bill Martinez Show

Interview with Bill Martinez.



How Exceptional Executive Assistants Are Keeping CEOs Thriving In This Crisis

On the best of days, many CEOs would be lost without their EAs. In the chaos of the pandemic, exemplary assistance is not a luxury, but a requirement.

With the world on Covid-19 lockdown and businesses striving to function amid unprecedented disruption, I’ve heard from numerous executives about how grateful they are for the services of their unwavering assistants. Assistants are being counted on not only to keep their executives on track, but to put into daily practice a role at which they are adept—serving as their executive’s ambassador, their “face” and “voice” to the world.

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How Executive Assistants Can Be Effective Leaders™

Executive assistants today frequently hear that “EAs are leaders”. Some EAs embrace this wholeheartedly, others are not quite sure. Is every EA a leader? Does every EA think and perform like a leader? Since leadership can be practised and learned, all assistants have the potential to be leaders.

Here are some leadership traits that will benefit assistants throughout their career. Remember, you don’t need to set the entire world on fire. Making a difference within your sphere of influence may be enough. For EAs with their sights on broader horizons, developing these traits will take you a long way into a promising future.

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The CEO’s Secret Weapon: A Second Self

In The Effective Executive, Peter Drucker wrote “The executive is, first of all, expected to get the right things done”. Long before Drucker uttered those famous words, generations of astute executives were working in trusted partnerships with assistants who constantly asked “What needs to be done and how do I make it happen?”

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HR needs transformational thinking when recruiting exec assistants

HR recruiters have not educated themselves about this special category of assistants.

In the foreword to my book Cisco’s then-CEO John Chambers wrote that he interviewed 17 assistants before finally settling on the candidate who remained his assistant for more than 25 years. It got me wondering why HR placed 17 apparently unsuitable candidates in front of him.

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Robust Communication: The Key to a Dynamic Executive-Assistant Partnership

The idea of the assistant being an executive’s "business partner" is quite in vogue today. Add in EA coach Adam Fidler’s insightful marriage of the HR concept of “strategic business partner” to the executive assistant role, and you’ve got a potential game plan for dynamic partnership success.

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How Executive Assistants Can Develop Their Competitive Advantage

Assistants frequently ask me “How can I get really great at this job?” “How did you do it?” “How can I become a valuable assistant supporting high level executives?” “How can I differentiate myself from other assistants?” “How can I get noticed at work?”

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Why Are Assistants Always "Putting Out Fires"?

An utterly frustrated assistant recently asked me “Why is everything last minute? Why am I always putting out fires?”

The nature of business is that situations change constantly and rapidly. Things happen and they have to be dealt with, whether it’s clients who have last-minute issues, a boss who is stranded en route, or technology that is malfunctioning. The executive assistant is the “go to” person, so that’s who people go to. On a daily basis you “wear” many “hats” and you will be asked to put on any number of those “hats” at a moment’s notice. Knowing this, realize that flexibility is key. To quote management guru, Gary Hamel, you must be “as nimble as change itself”.

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Fundamental to the Assistant Tool Box: Good Grammar

Does it drive you nuts when you see assistants writing CEO's or EA's, when it is not a possessive noun? For example, someone wrote to me "I mentor junior assistants and EA's". I certainly hope she doesn't mentor them in grammar. One assistant wrote that she is "highly experienced in working with top CEO's". Top CEO's what? She didn't say. A training event for assistants says "the need for skilled EA's has never been greater". You're telling me! Particularly the need for EAs skilled in the basics of correct grammar.

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Collaboration: How Executive Assistants Help Build A Strong Company Culture

Jan has written extensively on what it takes to be an exceptional Executive Assistant, featuring an exclusive 9-part Q&A series.

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Do Donald Trump’s assistants make him a great leader?

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Celebrating the glue that binds the business

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Crucial Characteristics of an Exceptional Executive Assistant (and Why These Matter to You)

> Read More on the Octane Blog

What's holding you back? Ten habits that highly successful people use to overcome self-doubt – and how you can apply them to your life

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The Secret Key to Maximizing Your Productivity

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How the World’s Best Leaders Enhance Their Productivity and Effectiveness

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How to Become Your Boss’ Secret Weapon

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The CEO’s Secret Weapon: A Strong Executive Assistant

> Read More on Fox Business

The Tangible & Intangible Characteristics of An Exceptional Executive Assistant

> Read More on American Society of Adminstrative Professionals

Why Do Successful Executives Settle for Lousy Assistants?

> Read More on The Huffington Post